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Inetum

pt / Global

IT Support Technician

Job Description

Inetum is a

European leader in digital services , supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes

consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Job Description

We are looking for an

IT Support Technician

to provide on-site end-user support and help maintain the smooth operation of IT services. The role combines troubleshooting, hardware and device management, and collaboration with technical teams to deliver effective support within a Microsoft 365 and Windows environment.

Main Responsibilities

Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.

Support Microsoft 365 and Windows environments.

Manage hardware and end-user devices.

Troubleshoot and resolve technical incidents.

Deliver support through effective communication and customer service.

Qualifications

Experience providing end-user IT support.

Knowledge of Microsoft 365 and Windows environments.

Ability to troubleshoot technical issues.

Strong communication and customer service skills.

Additional Information

On-site

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